Image by Mohamed Hassan from Pixabay
Why do answering services still exist?
It’s one thing if the answering service operator is there to contact a doctor on call in case of emergency.
It’s another thing if all the answering service operator does is tell people calling that they need to call back in a couple of hours so they can speak to someone who can actually help them.
I once applied for a job as an answering service operator.
That was back in 1984.
It would have involved sitting in a call center overnight.
I probably would have been bored out of my mind.
Ornery Owl has spoken.
Image by Jean van der Meulen from Pixabay
I don't think we have them. Instead we get recorded messages essentially telling the caller to bugger off and bother someone else.
ReplyDeleteI almost think that would be better. The only place I can see an answering service being at all helpful is if the operator can put a patient in touch with an on-call doctor.
DeleteNice quiet music. May your A-to-Z be productive. (ErinPenn.com)
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DeleteThank you, Erin. At this point, I think it may be one thing too many in an already busy month.
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